A Mumbai man expressed shock after finding a small strip of tablets in a dish he ordered from the famous Leopold Cafe through Swiggy. Ujwal Puri shared images and a video on social media, tagging Swiggy and stating, “My Mumbai Christmas Surprise ordered food from Swiggy from Leopold Colaba got this half-cooked medicine in my food.” The dish in question was chicken in oyster sauce.
The incident gained attention online, prompting Swiggy to respond, assuring the customer that they would connect through direct messages to address the issue. Internet users were quick to criticize the quality of Leopold Cafe’s service over the years.
Comments included concerns about the restaurant’s hygiene and a plea for Swiggy to taste-check all items before delivery. Some users defended Swiggy’s delivery personnel, emphasizing that they were messengers and not responsible for the restaurant’s hygiene.
This occurrence adds to a series of incidents where customers have found unexpected items in their restaurant-ordered meals. Recently, a Bengaluru resident discovered a live snail in a salad delivered by a restaurant chain through Swiggy. Similar cases have been reported, including findings of cockroaches and lizards in meals from various cities.
This incident highlights the growing concern about food safety and quality in restaurant deliveries, prompting calls for enhanced checks and measures to ensure the well-being of customers. The incident serves as a reminder for food delivery platforms to prioritize thorough inspections and collaborate with restaurants to maintain high standards of hygiene and quality.